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The following Sales Terms govern the offer and sale of the products on the site of napolitano.bio. Access to the site is free to users and does not involve a purchase constraint. The user’s registration is mandatory to purchase through a special form. Sending the purchase order automatically entails viewing and accepting the above conditions without any reservation. The Company Napolitano reserves the right to modify the Terms of Sale at any time so customers are always advised to read these general sales rules before each purchase.


By submitting an order through this website, the customer agrees to purchase the products he has selected in accordance with these Sales Terms. When completing the order the customer is required to:

  1. Fill out the personal data module properly; It is important to specify the delivery address, phone number and e-mail address (email).
  2. Read the module carefully, in all its parts, before validating the order. It is the client’s responsibility to ensure that the order is correct before confirming it. The Company Napolitano is under no circumstances liable for errors relating to an incorrect purchase or to any errors relating to the delivery of the parcel arising from information or data incorrectly entered by the customer in the personal data form.
  3. Report any payment changes, product or shipping address to avoid unnecessary misunderstandings.
  4. Choose your preferred payment method.

For all orders placed on this site, an order confirmation e-mail will automatically be sent to the customer’s e-mail box. Bids are valid for as long as they are published on the website and within the limits of available stocks. In any case, and in the event that a complete or partial unavailability of the product occurs after the order is delivered, the customer will be immediately informed by email of the unavailability of the product and of the total or partial cancellation order.

Prices and VAT

The prices quoted on the site napolitano.bio are expressed in euro and are the prices in effect at the time of delivery of the order by the customer. As the prices of suppliers are constantly evolving, the prices quoted on the site are subject to change at any time and without notice. They are also susceptible to variations due to launching a product, for promotions and / or balances. Product prices are included with VAT.


All executed orders will be delivered to the shipping address specified by the customer at the time of delivery of the order. The Napolitano Company will deliver the selected products as confirmed in the summary email. For the intrinsic typology of the products sold, it is not possible to request the return and return of the goods. For damage caused by the shipment, you may request the refund or a new shipment of the purchased products. More information on return policy can be obtained at info@napolitano.bio.

Tax Documentation

The products will always be accompanied by a summary of the order. The Napolitano Company will issue the invoice at the customer’s request, which can be made at the time of order or by sending an e-mail to info@napolitano.bio with all the complete tax data within 48 hours of the confirmation of the order.